6-month warranty
Every Kidcomms phone comes with a 6-month warranty covering manufacturing defects and faults that occur under normal use. If something isn’t right, email Enquiries@Kidcomms.com.au and a real Australian team member will help you sort it out.
What’s covered
- Manufacturing defects in materials or workmanship.
- Faults with the screen, keypad, battery or charging under normal use.
- Functional failures that aren’t caused by accidental damage or misuse.
What’s not covered
- Accidental damage, drops, liquid damage or general wear and tear.
- Damage from unauthorised repairs or modifications.
- Loss or theft of the device.
Returns & change of mind
If a P110 arrives faulty or not as described, contact us within a reasonable period and we’ll arrange a replacement or refund. This sits alongside your rights under Australian Consumer Law, which we always honour.
How to make a claim
- Email Enquiries@Kidcomms.com.au with your order details and a description of the issue.
- Include a photo or short video if it helps show the fault.
- We’ll respond with the next steps, usually within 1 business day.
Common questions
Every Kidcomms phone is covered for 6 months from purchase against manufacturing defects and faults under normal use.
Accidental damage isn’t covered by the standard warranty, but get in touch, we’ll always do our best to help.
Email us with your order details and a description (a photo helps). We’ll reply with next steps, usually within 1 business day.
Backed by real local support
A 6-month warranty and a real person on every enquiry.
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